This page defines the data privacy policy of the website https://www.enyshop.fr. It informs you of how your personal data is collected, processed, and used in accordance with GDPR (General Data Protection Regulation) requirements and applicable laws in France, Europe, and internationally.

1. Data Controller

The data controller for data collected through the website https://www.enyshop.fr is the company ENYWERE (SASU), located at 19 Parc de la Faisanderie, 95290 L'Isle-Adam, France. ENYWERE is responsible for determining the purposes and means of processing your personal data. For any questions or requests related to data protection, you can contact our Data Protection Officer (DPO) at [email protected].

2. Personal Data Collected

We collect personal data when you use our site, including: name, first name, email address, postal address, phone number, IP address, payment information (via secure payment providers), as well as browsing information on our site. This data is necessary for order processing, customer service management, and the sending of commercial communications if you consent.

3. Legal Basis and Purpose of Processing

The processing of your data is based on several legal grounds, including:
- Contract performance (to process your orders).
- Consent (for sending newsletters and personalized advertising).
- Compliance with legal obligations (retention of invoices, handling disputes).

4. Data Retention Period

Your personal data is retained for the time necessary to fulfill the purposes for which it was collected. Order-related data is retained for 6 years to comply with our tax and legal obligations. Data collected for marketing purposes is retained until you withdraw your consent or after 3 years of inactivity.

5. User Rights

In accordance with GDPR, you have the following rights regarding your personal data:
- Right of access: you can request to view the data we hold about you.
- Right of rectification: you can correct inaccurate data.
- Right to erasure: you can request the deletion of your data under certain conditions.
- Right to data portability: you can receive your data in a structured and readable format. To exercise these rights, please contact us at [email protected]. You also have the right to file a complaint with the CNIL.

6. Data Recipients

Your personal data may be shared with trusted subcontractors and partners to ensure the processing of your orders (delivery services, website hosting, payment providers). These subcontractors are contractually bound to ENYWERE and are required to maintain the confidentiality and security of your data.

7. International Data Transfers

For certain services, your personal data may be transferred outside the European Union. These transfers are conducted with appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure a level of protection equivalent to that of GDPR.

8. Use of Cookies

The site https://www.enyshop.fr uses cookies to enhance your user experience. These cookies are used to:
- Ensure the proper functioning of the site (session cookies).
- Measure site traffic (analytical cookies).
- Personalize ads (marketing cookies). Upon your first visit, you may accept or decline these cookies via a consent banner. You can adjust your preferences at any time from your browser.
Additionally, we use Matomo, an open-source web analytics platform, to collect and analyze visitor data. This data helps us improve our website and services.

9. Data Security

ENYWERE implements all necessary technical and organizational measures to ensure the security of your personal data, in accordance with Article 32 of GDPR. This includes data encryption, strong authentication, and regular security audits.

10. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. You will be informed of significant updates by email or upon your next visit to the site.

Last updated on October 6, 2024.